Tableau increased data latency

Incident Report for SynergySuite

Resolved

The latency has been restored to normal levels

Posted Jan 03, 2024 - 13:14 UTC

Identified

The current latency between the primary and reporting databases is above the normal levels. We are taking steps to reduce the latency.

This affects tableau reporting on:
- Transaction Lines
- Payments
- Checks

Posted Jan 03, 2024 - 10:58 UTC

This incident affected: Tableau.