All Systems Operational

Web Interface Operational
90 days ago
99.98 % uptime
Today
Mobile Applications Operational
90 days ago
99.98 % uptime
Today
POS Integrations Operational
90 days ago
99.98 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Tableau Maintenance Jan 29, 2026 07:30-08:00 UTC

Tableau will be unavailable for up to 30 minutes on the morning of 2026-01-29.
This is in maintenance period is in order to apply server configuration updates.
We apologise for any inconvenience this maintenance period may cause.

Posted on Jan 28, 2026 - 15:42 UTC
Feb 8, 2026

No incidents reported today.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Resolved - This incident has been resolved.
Jan 28, 21:04 UTC
Monitoring - AWS has resolved their underlying issue which has allowed us to provision additional servers.
We have now restored all traffic to the normal server groups and are no longer seeing latency in provisioning servers.
We will continue to monitor the situation

Jan 28, 19:26 UTC
Identified - We are currently affected by an AWS incident in the EU-WEST-1 region which is restricting our ability to provision additional servers.
Efforts are being made to redirect traffic to unaffected server groups while the issue is resolved

Jan 28, 18:39 UTC
Investigating - We are currently investigating an issue affecting service health.
Updates to follow

Jan 28, 18:18 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.