All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Interface Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
100.0 % uptime
Today
POS Integrations Operational
90 days ago
100.0 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Data Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 30, 2026

No incidents reported today.

May 29, 2026

No incidents reported.

May 28, 2026
Delayed data syncs in Tableau reporting
Resolved - This incident has been resolved.
May 28, 15:35 UTC
Monitoring - The underlying issue affecting data syncs into our Tableau reporting module has been resolved, and syncing has returned to normal.
We're now refreshing the reports and dashboards that were affected, so any data that was behind will be brought fully up to date.

As a reminder, this only affected the Tableau reporting module — your sales and operational data has remained complete and current in SynergySuite throughout.

We'll mark this as fully resolved once all affected reports have caught up. Thank you for your patience.
May 28, 13:42 UTC
Identified - We're currently experiencing delays syncing data into our Tableau reporting module. As a result, dashboards and reports in Tableau may not yet reflect your most recent data.
This affects the Tableau reporting module only. Your sales and operational data is fully captured and up to date in SynergySuite — no data has been lost or delayed in the core platform, and all other features are working normally. Only the reporting data refresh is behind, and affected dashboards will catch up automatically once syncing returns to normal.
Our engineering team has identified the cause and is actively working to restore normal sync times. We'll post an update as soon as the issue is resolved.
Thank you for your patience.
May 28, 12:30 UTC
May 27, 2026

No incidents reported.

May 26, 2026
Scheduled Maintenance: Tableau Server Infrastructure
Completed - The scheduled maintenance has been completed.
May 26, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 07:00 UTC
Scheduled - We have scheduled a maintenance window to perform a routine upgrade to our Tableau server infrastructure. This upgrade is part of our ongoing commitment to ensuring the security, stability, and optimal performance of our reporting systems.

During this 3-hour window, Tableau services and associated reporting dashboards will be temporarily unavailable. While we have allocated three hours to ensure the upgrade is completed thoroughly, we anticipate the actual downtime to be significantly shorter.

We will update this page as soon as the maintenance is complete and services are fully restored. We appreciate your patience as we work to improve our systems.
May 20, 09:20 UTC
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

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